Shipping and Returns


Shipping Information

Delivery charges vary depending on the item being purchased.

Some areas may incur extra freight charges and customers will be notified before the items are dispatched

If the item is in stock, we will ship the item within 1-3 business days

We use Australia Post and a network of couriers for our deliveries. All orders have tracking, so you can track your item online. The tracking number for your purchase will appear in your purchase history under “My Account”

Larger items such as rugs, furniture, artwork and artificial plants are sent by courier. Couriers do not deliver to PO Boxes and require a phone number for delivery

Special Delivery Instructions - If you have any special delivery instruction, please write them in the notes section during check out or contact us by phone or email.

Furniture Delivery

Furniture delivery is to the curb only. The courier will not bring the items inside. It is the customer's responsibility to organise to have enough people present to bring items inside. We can organise a furniture delivery company to ship your items at an extra cost, please contact us if you would like us to arrange this service

Express Post 

Express post from Australia Post means delivery in the fastest way possible. It does not guarantee overnight delivery, even within express post coverage networks. Your item will be sent as soon as possible within our handling time of 48 hours and will be delivered as soon as possible, but we cannot guarantee next day delivery.

Pick Up

Pick up is not available

International Buyers

International purchase is not available


Returns Policy

Our products come with our No-Nonsense, 30-Day, Back to Base Money Back Guarantee! PLEASE NOTE - we do not accept returns for change of mind on furniture items and items worth over $250

In the unlikely event that a product doesn't meet your expectation, be sure to contact us within thirty (30) days and you can return the product (in its original packaging and new condition)

The buyer will need to pay for postage there and back, as these services are non-refundable as they have been used up in the shipping of the item. We will also deduct a restocking fee of 10-20% depending on the item.

In the event that the item is faulty, we will send out a replacement or a store credit.

How to Make A Return

  1. Email with details of the product you wish to return along with the order or invoice number and reason for return

  2. We will send you return labels for the return

  3. Package the new, unused product (in its original package) along with a copy of your invoice

  4. Stick the label on the box and send by our pre-organised courier

  5. Please Note - the return postage incurred by us will be deducted from the refund


In an event of a cancellation of an order there will be a restocking fee of 10-20% depending on the item