Privacy Policy

Welcome to Beyond Bright. We’re happy to have you here.

Beyond Bright is committed to protecting and respecting your privacy.

About this Privacy Policy

This Privacy Policy is intended to inform you of our practices regarding the collection, use and disclosure of any information we collect from or about you, whether through the Beyond Bright website or if you place an order by phone or email

What information we collect, and how we collect it

Personal information

We collect personal information about you that you submit to us voluntarily through our web site or any time you place an order from us by phone or email or by other means, for example when you when you make a purchase, when you update your ‘My Account’ details, when you fill in a form on our web site or send us an email or letter, and when you enter a promotion or competition. This personal information may include (but is not limited to) your name, your email address, your postal and billing addresses, your telephone number(s) and your payment information, which may include credit card details.

We may also request further optional information such as your date or year of birth, your gender and/or other demographic information and your personal preferences. We may also collect personal information about you, which you submit voluntarily by posting a comment on our blog or on our Facebook page. We advise you to limit the personal information that you publish in this way, since we cannot control any third party collection or use of any such information.

Non-personal information

We may collect non-personal information relating to your use of our website. This might include (but is not limited to) your IP address, browser type and operating system. We may also use tracking technology (including cookies) to collect information about the date and time of your visit to our website and details of which pages you viewed.

Cookies are small pieces of information that a web site sends to your computer’s hard drive while you are viewing a website. Cookies do not identify you personally but identify your web browser. Cookies help us by providing information about how our website is used. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). Most web browsers are set to accept cookies. You can disable cookies using your web browser’s help files, but this may affect the functionality of our website and your ability to use our services.

Why we collect information, and how we use it

We collect your personal information for the primary purpose of facilitating your use of our website, including your purchase of products. In general, Beyond Bright will only use your personal information to provide the product or service that you have requested from us. More specifically, Beyond Bright may use your personal information to:

  • Communicate with you to facilitate your order
  • Arrange delivery of the item(s) that you have ordered
  • Take payment for the item(s) you have purchased

Beyond Bright may also use your personal information to assist you with product choices and to keep you informed of changes to product ranges or special offers. Beyond Bright uses cookies, IP addresses and other statistical information to improve our websites, look at aggregated usage statistics, save items that are in your basket and provide other personalized features throughout your time on our sites. We will also use it to generally examine how our customers use and access our websites and services. We use Google Beyond Bright will only communicate with you by email if you have provided us with your email address and consented to receive email communication from Beyond Bright. The Beyond Bright websites contains links to the sites of third parties. These third party sites are not under the control of Beyond Bright . Please ensure that you visit the privacy policies of those third party websites to be aware of their policy on the handling of personal information.

Disclosure of your information

We do not sell, rent, barter, trade or share your personal information with third parties for their advertising or direct marketing purposes.

We may disclose your personal information in the following circumstances:

We may provide your personal information to third party service providers who perform functions for us or provide services to us, for example processing credit card transactions, sending emails, sending goods, marketing or analysing data. In such cases, we take steps to ensure that our service providers do not use any personal information disclosed to them except for the purposes of providing the requested service to us.

If you choose to log in to our website using your Facebook login details, we may need to share your email address (in encrypted format) with Facebook for the sole purpose of allowing us to match your Beyond Bright account with your Facebook account.

We use Google analytics, Google Signals and Google will associate the visitation information it collects from your site and/or apps with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google—and is used to provide aggregated and anonymized insights into your users' cross device behaviors. 

We may disclose your personal information to the police or any relevant authority or enforcement body (including your internet service provider) if we suspect you are in breach of our Terms and Conditions of Use or that you are or have been engaged in any unlawful activity and we reasonably believe this disclosure is necessary, or if required to do so by law. We may disclose your personal information as part of a sale or proposed sale of our business.

Third parties

Our website may contain links to third party websites, including Facebook, Google and other social media websites.

We are not responsible for the privacy practices of other websites and this Privacy Policy does not apply to any third party websites. Please ensure that you visit the privacy policies of those third party websites to be aware of their policy on the handling of personal information.

Security

We employ appropriate electronic and procedural measures to protect personal information from unauthorized access, use or disclosure. When you purchase from Beyond Bright, your financial details are passed through a secure server using the latest industry standard 256-bit SSL (secure sockets layer) encryption technology. Access to your personal information is limited to employees we believe reasonably need to use that information in order to perform their roles in providing or developing our services.

You acknowledge that despite our best efforts the security of online transactions and communications sent by electronic means or by post cannot be guaranteed.

Opting out

You may opt out of receiving promotional communications from us at any time. Each time you receive a promotional communication, it will include instructions about how to unsubscribe from future promotional communications.

Alternatively you can contact us directly at info@beyondbright.com.au Even if you opt out of receiving promotional communications, you may still receive communications from us, for example administrative communications related to a purchase you make, or service announcements.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Beyond Bright Pty Ltd site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Beyond Bright Pty Ltd.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by updating this page. Continued use of our website following such changes indicates your agreement to be bound by the updated Privacy Policy.

Contacting us and removing or updating your personal information

You may view and update your personal information at any time in the “My Account” section of our website.

If you wish to remove your personal information from our database or if you have any questions or concerns about your privacy, you can contact us by email at info@beyondbright.com.au

Company details

Beyond Bright Pty Ltd
2/26 Stanley St
Peakhurst NSW 2210
P: 1300 76 16 77
E: info@beyondbright.com.au